Webex Contact Center — Java OAuth token sample (Contact Center)

Webex Contact Center — Java OAuth token sample

Playbook by Webex for Developers

Webex Contact Center — Java OAuth token sample

Java OAuth2 for WxCC: self-contained token for Flow Builder, WxCC APIs—inspect at /userinfo

Java OAuth2 for WxCC: self-contained token for Flow Builder, WxCC APIs—inspect at /userinfo
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Playbook by Webex for Developers

A Java / Spring Boot sample that completes the OAuth 2.0 authorization code flow against Webex, exchanges the code for tokens using the parameters WxCC expects, and exposes the result for quick API testing.

Why use this playbook

  • Avoid guesswork on token shape: Webex Contact Center APIs often need a self-contained access token. The sample adds the right token-exchange parameters so you are not debugging opaque 401s before your first successful call.
  • Working reference in your stack: If your team ships on Java 17 and Spring Security OAuth2, you can copy patterns (client config, redirect URI, session-backed login) instead of translating from another language or framework.
  • Fast path to a testable token: After login, call /userinfo to see claims and copy a Bearer token into Postman, curl, Webex Contact Center Flow Builder HTTP activities, or your own middleware—useful when you are validating scopes, org entitlements, or WxCC endpoints inside real contact-center flows.
  • Secrets stay out of source: Client ID and secret are loaded from environment variables, aligning with how you will configure staging and production apps.

What it does

  • Redirects the browser to Webex for sign-in, handles the callback, and stores the session server-side.
  • Performs token exchange with self_contained_token=true where applicable.
  • Serves a small static UI after login and a GET /userinfo JSON endpoint for inspection and tooling.

Contact center (not generic OAuth)

  • Tokens from this sample are intended for Webex Contact Center scenarios: calling WxCC REST/GraphQL APIs and supplying Authorization: Bearer from Flow Builder or other automation that runs in your CC deployment.
  • product_types: contact_center reflects that focus: same OAuth stack as broader Webex, but scope defaults and token exchange match WxCC integration patterns from the official WxCC samples.

Preview listing

This App Hub entry was published from an open pull request. Review the change.

Support

Third-Party Tool

Estimated Implementation Time

2-4 hours

Categories

A Java / Spring Boot sample that completes the OAuth 2.0 authorization code flow against Webex, exchanges the code for tokens using the parameters WxCC expects, and exposes the result for quick API testing.

Why use this playbook

  • Avoid guesswork on token shape: Webex Contact Center APIs often need a self-contained access token. The sample adds the right token-exchange parameters so you are not debugging opaque 401s before your first successful call.
  • Working reference in your stack: If your team ships on Java 17 and Spring Security OAuth2, you can copy patterns (client config, redirect URI, session-backed login) instead of translating from another language or framework.
  • Fast path to a testable token: After login, call /userinfo to see claims and copy a Bearer token into Postman, curl, Webex Contact Center Flow Builder HTTP activities, or your own middleware—useful when you are validating scopes, org entitlements, or WxCC endpoints inside real contact-center flows.
  • Secrets stay out of source: Client ID and secret are loaded from environment variables, aligning with how you will configure staging and production apps.

What it does

  • Redirects the browser to Webex for sign-in, handles the callback, and stores the session server-side.
  • Performs token exchange with self_contained_token=true where applicable.
  • Serves a small static UI after login and a GET /userinfo JSON endpoint for inspection and tooling.

Contact center (not generic OAuth)

  • Tokens from this sample are intended for Webex Contact Center scenarios: calling WxCC REST/GraphQL APIs and supplying Authorization: Bearer from Flow Builder or other automation that runs in your CC deployment.
  • product_types: contact_center reflects that focus: same OAuth stack as broader Webex, but scope defaults and token exchange match WxCC integration patterns from the official WxCC samples.

Preview listing

This App Hub entry was published from an open pull request. Review the change.