Webex Contact Center — Call recording extractor (Capture API, Java/Spring Boot)
Hands-on Playbook for Webex Contact Center (WxCC) developers who prefer Java. The included Spring Boot app signs users in with OAuth 2.0 (authorization code) against Webex, calls your tenant’s WxCC API base URL, and uses the documented Capture API to list and download call recordings for a chosen date range.
You can persist audio to a local folder (default), or wire Amazon S3 or Google Cloud Storage by setting environment variables—useful for labs, compliance archiving prototypes, or building a custom export pipeline without Control Hub UI clicks.
The code is sample quality (minimal hardening, single-org focus). Pair it with the official Capture API docs and integration registration on developer.webex.com.
Support
Third-Party Tool
—
Estimated Implementation Time
2-4 hours
Categories
Hands-on Playbook for Webex Contact Center (WxCC) developers who prefer Java. The included Spring Boot app signs users in with OAuth 2.0 (authorization code) against Webex, calls your tenant’s WxCC API base URL, and uses the documented Capture API to list and download call recordings for a chosen date range.
You can persist audio to a local folder (default), or wire Amazon S3 or Google Cloud Storage by setting environment variables—useful for labs, compliance archiving prototypes, or building a custom export pipeline without Control Hub UI clicks.
The code is sample quality (minimal hardening, single-org focus). Pair it with the official Capture API docs and integration registration on developer.webex.com.
