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DocuSign + Cisco Finesse + Webex Meetings and Desk (Contact Center, Rooms, Meetings)

DocuSign + Cisco Finesse + Webex Meetings and Desk

Playbook by Webex for Developers

DocuSign + Cisco Finesse + Webex Meetings and Desk

Video tasks from Finesse, signing on Webex Desk via xAPI, DocuSign JWT webhooks for agents
Video tasks from Finesse, signing on Webex Desk via xAPI, DocuSign JWT webhooks for agents
View Playbook
Playbook by Webex for Developers

Proof-of-concept Node.js app: create a Finesse video task with Webex guest tokens, end meetings via the Meetings API, push DocuSign signing to a Webex Desk with xAPI WebView, and notify the agent over Socket.IO when DocuSign webhooks fire.

Preview listing

This App Hub entry was published from an open pull request. Review the change.

Support
Third-Party Tool

DocuSign

Estimated Implementation Time

4-8 hours

Categories
Developer Tools
Customer Support

Proof-of-concept Node.js app: create a Finesse video task with Webex guest tokens, end meetings via the Meetings API, push DocuSign signing to a Webex Desk with xAPI WebView, and notify the agent over Socket.IO when DocuSign webhooks fire.

Preview listing

This App Hub entry was published from an open pull request. Review the change.

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