Webex Contact Center Audio Files + Webex Contact Center Integration (Contact Center)

Webex Contact Center Audio Files + Webex Contact Center Integration

Playbook by Webex for Developers

Webex Contact Center Audio Files + Webex Contact Center Integration

Manage WxCC hold music and queue audio files via API with OAuth and a MERN sample app

Manage WxCC hold music and queue audio files via API with OAuth and a MERN sample app
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Playbook by Webex for Developers

This Playbook shows how to integrate with the Webex Contact Center Audio Files API to upload, list, update, and delete .wav files used for queue and hold music, using OAuth and a MERN stack sample.

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Third-Party Tool

Webex Contact Center Audio Files API

Estimated Implementation Time

2-4 hours

Categories

This Playbook shows how to integrate with the Webex Contact Center Audio Files API to upload, list, update, and delete .wav files used for queue and hold music, using OAuth and a MERN stack sample.