Webex Contact Center Audio Files + Webex Contact Center Integration
Manage WxCC hold music and queue audio files via API with OAuth and a MERN sample app
Webex Contact Center Audio Files + Webex Contact Center Integration
Webex Contact Center Audio Files + Webex Contact Center Integration
Manage WxCC hold music and queue audio files via API with OAuth and a MERN sample app
This Playbook shows how to integrate with the Webex Contact Center Audio Files API to upload, list, update, and delete .wav files used for queue and hold music, using OAuth and a MERN stack sample.