Velocity by Customer Dynamics is an all-in-one outbound campaign, omni-channel and compliance solution for Webex Contact Center's Dialer. With Velocity you can:

• Run Voice, SMS & Email through omni-channel campaigns
• Connect your contacts through API, CSV, and SFTP connections
• Use dynamic segments to create smart real-time lists
• Control your outbound strategy and cadence
• Sort and prioritize your contacts
• Manage compliance through call windows & suppression rules Dial across predictive, Preview, IVR (agentless) & TCPA complaint modes

To get started, you will need a Webex Contact Center account and Active Velocity account. To sign up for a Velocity Account Email Sales@customerdynamics.com or visit https://www.customerdynamics.com/velocity-cicsco-webex and fill out the form. Pricing is billed as a one-time set up cost and ongoing monthly per agent license. For pricing information email Sales@customerdynamics.com