iVision Plus - Wallboards and Agent Dashboards
iVision Plus - Wallboards and Agent Dashboards
Intuitive Wallboards & Agent Dashboards with most dynamic designs, gamified experience & 3rd party app integrations for 360° real-time agent performance monitoring
Intuitive Wallboards & Agent Dashboards with most dynamic designs, gamified experience & 3rd party app integrations for 360° real-time agent performance monitoring
NovelVox’s iVision Plus wallboards and agent dashboards inspire smarter business decisions for Webex Contact Centers. The solution readily integrates Webex Contact Center statistics with the industry’s leading CRM and ticketing applications, or data sources to deliver meaningful and complete information. NovelVox provides an extensive library of visually appealing & advanced wallboard templates equipped to display real-time and historical information. Also using NovelVox’s drag-and-drop designer studio, the customization of wallboards and dashboards is seamless without any IT team’s dependency.
- Intuitive Wallboard Design: Replaces boxy designs with interactive and impactful wallboard designs for a better user experience
- Notifications: Prompts agents to take quick actions through SMS, email, and visual alerts
- Gamified Wallboards: Motivates agents to do better with gamified stats
To get started, simply Book a Demo with us. To use iVision Plus - Wallboards and Agent Dashboards, you will need a Webex Contact Center License and an Novelvox account. For more information on pricing and subscription options, please reach out to us at marketing@novelvox.com.
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NovelVox’s iVision Plus wallboards and agent dashboards inspire smarter business decisions for Webex Contact Centers. The solution readily integrates Webex Contact Center statistics with the industry’s leading CRM and ticketing applications, or data sources to deliver meaningful and complete information. NovelVox provides an extensive library of visually appealing & advanced wallboard templates equipped to display real-time and historical information. Also using NovelVox’s drag-and-drop designer studio, the customization of wallboards and dashboards is seamless without any IT team’s dependency.
- Intuitive Wallboard Design: Replaces boxy designs with interactive and impactful wallboard designs for a better user experience
- Notifications: Prompts agents to take quick actions through SMS, email, and visual alerts
- Gamified Wallboards: Motivates agents to do better with gamified stats
To get started, simply Book a Demo with us. To use iVision Plus - Wallboards and Agent Dashboards, you will need a Webex Contact Center License and an Novelvox account. For more information on pricing and subscription options, please reach out to us at marketing@novelvox.com.
